Shipping Information
We ship within the contiguous U.S. only. Most orders are shipped between 24 - 72 hours after being received. If the item is not in stock, we will contact you to let you know and do our best to ship it as soon as we can. FARMbloomington will ship your items via UPS Ground unless specified otherwise. Shipping costs for every product can be obtained by using the shipping calculator on each product page. Additionally, you will see your total shipping cost when you enter your shipping address in the shopping cart.
Selecting either 1-day or 2-day shipping is a speedy way to get your order to you; however, it doesn't mean you will receive your order in one or two days. Most orders that are placed before 2PM EST for in stock items are shipped the same business day. However, next day air items are not guaranteed to arrive the next business day - if you need an item the next day, please contact us via phone (812-372-5103) to make arrangements. Please keep in mind that there is no weekend delivery for 1- or 2-day shipping.
If you have placed an order and want to check its status contact: orders@farm-bloomington.com
Return/Exchange Policy
At FARMbloomington, customer satisfaction is our number one priority. We will do our very best to satisfy each and every customer to the best of our ability, each and every time. Before returning an item, you must get a Return Authorization number (to ensure proper tracking of your return). Any unused, resalable merchandise in original condition (and in their original boxes or packages) may be returned for exchange or refund within 30 days of receipt (less the shipping cost). Any food items are not returnable. A 15% restocking fee may apply when returning certain items. Customers are responsible for shipping items back and shipping charges are not refundable. Our customer service representatives can give you more information.
Claims for products that are received damaged must be made within 5 days of receipt - open your package and inspect upon receipt.
Purchasers will be refunded their purchase price less the actual original shipping costs to the customer. FARMbloomington assumes the "ship to" costs ("free shipping") only on purchases that are not returned. Defective merchandise after the 15 day period is under warranty by the manufacturer, and we encourage you to please read the warranty information enclosed with each product. If you should receive any item that is "defective on arrival", please contact us immediately and we will replace the item at our expense. Defective items will only be replaced for the same item.
If you have any questions concerning damaged or missing items contact orders@farm-bloomington.com
NON RETURNABLE ITEMS: Food, Food Items, Spices, Sauces Personal Care, Kitchen, Cleaning.
Not all products will have all shipping options available.
